Window World Support & FAQ | Get Installation & Other Help (2024)

Watch how-to videos. Explore FAQs, or ask our customer service team a question. Window World is here to help.

Helpful Tips

These how-to videos will help make operating and maintaining your Window World product easy.

  • 1:43 Maintenance Tips Once your windows are installed, you'll want to care for them so they look great for years to come.
  • 2:09 How to Control Condensation Discover what you can do around the house to control condensation on your windows.
  • 2:06 How to Fix Dropping Windows Fixing a window that won’t stay up is easy and only requires a screwdriver.
  • 2:55 How to Operate Single-Hung or Double-Hung Windows Learn how to operate your new single-hung or double-hung windows.
  • 1:16 How to Operate Sliding Windows Learn how to operate your new sliding windows.

Locate A Serial Number

If you need service, please locate the serial number on your window before your contact support.

  • Awning Windows
  • Bay or Bow Windows
  • Casem*nt Windows
  • Double-Hung Windows
  • Basem*nt Hopper Windows
  • Single-Hung Windows
  • Sliding Windows

If you have questions, we have answers.

Frequently Asked Questions

  • What types of payment methods and financing do you offer?

    We offer a variety of payment methods and financing options* depending on promotional period. Please contact us for more information regarding available options.

    *Subject to credit approval.

  • Will the replacement windows be installed from the inside or outside?

    The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.

  • Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?

    Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.

  • How can I prepare my house for my replacement windows?

    Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.

  • How long will it take to get my replacement windows? How much time should I allow for the installation?

    Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.

  • What type of warranty is available for my windows?

    All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty, good for as long as you own your home! Contact us or see our warranties page for more details.

  • What happens to my old windows?

    After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.

  • What do I do if there is a problem with the windows?

    Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.

  • I'm overwhelmed by all the industry jargon. What do these words mean?

    At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document.

Looking for help with warranties?

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Window World Support & FAQ | Get Installation & Other Help (2024)

FAQs

How long does Window World take to install windows? ›

The entire process of installing a Window World window or door typically takes a day. Siding may take longer depending on the size of your home.

How long do windows from Window World last? ›

On average, replacement windows last 20 to 40 years. All of Window World's replacement windows are backed by a limited lifetime warranty to give you peace of mind.

What does Window World do with old windows? ›

What happens to my old windows? After installing your new replacement windows we remove all old windows from your property and dispose of them properly.

What brand of windows does Window World use? ›

What brand of windows does Window World use? Window World windows uses Alside and MI brand windows. Both companies are among the largest manufacturers of windows in the country and are all assembled in the United States.

Why is windows installation taking so long? ›

This issue can be caused by multiple factors such as insufficient space, conflicted programs, system or hard drive caches, etc.

Are new windows installed from the inside or outside? ›

In colder climates, it is generally more efficient to install windows from the inside to be sealed against the cold air. However, installing windows from the outside is more common in warmer temperatures, as it allows for better airflow and cooling. Another factor to consider is the type of window being installed.

What is the difference between Window World 4000 vs 6000? ›

The sleek construction of the 4000 Series will easily complement any type of architectural style. 6000 Series Double Hung. The superior performance of Window World's 6000 Series windows is a result of their innovative design. Every component is precision-engineered and contributes to superior energy savings.

Is fiberglass window better than vinyl? ›

Based on our research, vinyl windows have the advantage when it comes to affordability, availability, and DIY-friendliness. On the other hand, fiberglass windows are more durable, energy-efficient, and eco-friendly.

What is the best company for window replacement? ›

More
  • Best Overall: Renewal by Andersen » Jump to Review ↓
  • Best Warranty: Champion Windows » Jump to Review ↓
  • Best for Aluminum: Milgard » ...
  • Best for Custom Options: Marvin Replacement » ...
  • Best for Wood Windows: Harvey » ...
  • Best for the Environment: Pella » ...
  • Best for Vinyl: Simonton Windows » ...
  • Best Budget: Jeld-Wen »

Does Window World install windows in the rain? ›

Our trained installation experts will come to your home and install your window correctly, rain or shine, while adhering to strict industry standards. Our products are custom made for your home.

Are Window World windows aluminum or vinyl? ›

Be aware that Window World only sells vinyl windows, not aluminum, composite, fiberglass, or wood. Vinyl is often the most affordable window material.

How much should you spend on replacement windows? ›

Just answer a few questions, and we'll take care of the rest. Replacement windows on average range from $300 to $1,200. Single-hung windows on average cost $150 to $400 per window. Double-pane installation typically ranges from $450 to $1,000 per window.

What is the best replacement windows on the market today? ›

Here are the best replacement window brands:
  • Renewal by Andersen: Best overall.
  • Harvey Windows + Doors: Best customer reputation.
  • Champion Windows: Best discounts.
  • Castle Windows: Best warranty.
  • Pella Windows: Best tech integrations.

Which is better, Marvin or Anderson? ›

Andersen even provides extensive customization options that can enhance the value and aesthetics of a home. While Andersen windows are a solid long-term investment, Marvin windows also offer excellent quality at a more competitive price, particularly in the Elevate and Essential lines.

How long does it usually take to install windows? ›

In general, you can expect the crew to spend about 30 minutes on each window, removing the old one and putting the new one in its place. For residential projects, the entire job can usually be finished in a single day. Larger commercial projects take longer.

How long does it take for windows installation to get ready? ›

Wait Two to Three Hours

Windows might be installing updates and may need time to complete this task. Look at the hard disk LED light on your PC or laptop to see if it's blinking to show activity.

How long does it take to install 20 windows? ›

The short answer is that a professional crew can install about 10-12 windows per day on average. That means that if your home has around 20 windows, your whole house could be finished in just two working days.

How long does it take to install a window unit? ›

On the Day of Installation. A typical air conditioner installation typically takes between 4 and 8 hours to complete. These times can fluctuate depending on the size of the existing system, weather, and accessibility. Air conditioners are made up of two components: the indoor evaporator coil and an outdoor condenser.

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